Privacy Policy

Vela & Co. (Velaco.uk) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or contact us.Information We Collect
We may collect:
  • Contact details (name, shipping/billing address, phone number, email)
  • Payment information (credit card, PayPal, etc.)
  • Account details (username, password, preferences)
  • Order and browsing history (items viewed, added to cart, purchased)
  • Device and technical information (IP address, browser type)
  • Communications with us (customer support messages)
How We Use Your Information
We use your information to:
  • Process and fulfill your orders
  • Provide customer support
  • Improve and personalize your shopping experience
  • Send marketing emails (you can unsubscribe anytime)
  • Prevent fraud and keep our store secure
  • Comply with legal requirements
How We Share Your Information
We may share your information only with:
  • Trusted service providers (Shopify, payment processors, shipping partners)
  • Legal authorities when required by law
  • In the event of a business sale or merger
We never sell your personal information to third parties.
Your Rights
Depending on where you live, you have the right to access, correct, or delete your personal information. To exercise these rights, simply contact us.
International TransfersYour information may be stored and processed in Canada and other countries.
Children’s Privacy
Our website is not intended for children. We do not knowingly collect data from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Last updated” date.