Terms of service

Terms of Service

Welcome to Vela & Co. (velaco.uk). By using our website or placing an order, you agree to these Terms of Service. Please read them carefully.

Orders & Acceptance
All orders are subject to acceptance and product availability. We may refuse or cancel an order for reasons including pricing errors, suspected fraud, or stock limits. If we cancel an order after payment, you receive a full refund.

Pricing & Payment
Prices are shown in your local currency at checkout and are subject to any applicable taxes. Unless stated otherwise, the price shown includes shipping. We accept major credit and debit cards, Shop Pay, Apple Pay, and Google Pay. Payment is taken when you place your order.

Shipping & Delivery
Shipping is free on every order. US orders arrive 4–8 days after they leave our fulfilment warehouse. Delivery times are estimates, and we are not responsible for delays caused by carriers, customs, weather, or other events outside our control. Full details are in our Shipping Policy.

Returns & Refunds
You have 30 days from delivery to request a return or refund. All returns are handled under our Refund Policy.

Intellectual Property
All content on this website, including text, images, product photography, logos, and designs, belongs to Vela & Co. and is protected by copyright and trademark law. You may not copy or reuse it without our written permission.

Limitation of Liability
To the fullest extent permitted by law, Vela & Co. is not liable for indirect, incidental, or consequential damages arising from your use of the site or any product purchased. Our total liability for any order will not exceed the amount you paid for that order.

Governing Law
These Terms are governed by the laws of Canada and the province of Québec. Any dispute will be resolved in the courts of Québec, Canada.

Changes to These Terms
We may update these Terms from time to time. The latest version will always be posted on this page.

Contact Us
Questions about these Terms? Email us at info@velaco.uk.