Terms of service
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Terms of Service
Last updated: August 9, 2026
Welcome to Vela & Co. (velaco.uk). By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully.
Orders & Acceptance
All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or stock limitations. If we cancel an order after payment has been taken, we will issue a full refund.
Pricing & Payment
All prices are displayed in Canadian Dollars (CAD) and are subject to applicable taxes. We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and Klarna (where available). Payment is processed at the time of ordering.
Delivery
Delivery times shown on the site are estimates only. While we work hard to meet these timelines, we are not responsible for delays caused by carriers, customs, weather, or other factors outside our control. Risk of loss passes to you once the order is handed over to the carrier.
Returns & Refunds
All returns and refunds are governed by our separate Return & Refund Policy. Please review it carefully before placing an order.
Intellectual Property
All content on this website — including text, images, product photography, logos, and designs — is the property of Vela & Co. and is protected by copyright and trademark laws. You may not use, copy, or reproduce any content without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Vela & Co. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or any products purchased. Our total liability in connection with any order shall not exceed the amount you paid for that order.
Governing Law
These Terms are governed by the laws of Canada and the province of Québec. Any disputes will be resolved in the courts of Québec, Canada.
Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us at:
Vela & Co. Email: info@velaco.uk
